This is a lightly used customer return Original electric cargo bike with some small cosmetic defects and less than 20 miles on the odometer. Issues may include scuffs/scratches on the box, chainguard, corner brackets, rack, and frame. Attached pictures are examples of the type of cosmetic issues that may be present.
We have had our bike for a month now. We get over 30 miles on a charge hauling 2 60 lb kids in cart. The kids love cruising around town. Would recommend this bike for anyone wanting to carry a couple kids around. I would recommend getting the seat cushions. Its a little bouncy with no shocks and the wooden seats.
The reviews seemed too good to be true but I decided to go with these guys based on the service reviews and I’m so glad I did. They have perfected the service experience and it was shockingly pleasant to deal with everyone at Bunch Bikes. Oh and the bike is awesome too! My kids can’t Get enough of it. The bike came perfectly packaged, clean, and neat. The rear tire was flat and the tube had a stem leak but they sent a replacement tube immediately. We ride it every night with 4 kids in a hilly neighborhood. Great product and service!
Glad to hear you guys have been impressed so far!
I worry sometimes that our lack of negative reviews makes people think that we delete bad reviews or that the reviews are fake (they're not). Every customer gets the same automated link to leave a review, and we don't modify them or incentivize them in any way.
That's not to say we never mess up. But when we do, we own up to it, apologize, and do what we can to make it right.
And if for some reason the bike just doesn't end up working out for someone, we take it back and fully refund the purchase (including shipping). No one should have to pay a dime for a bike that they don't love.
WOWing our customers is the most important thing in our company culture, and it guides every decision we make.
- Aaron @ Bunch
This bike is awesome. It handles quite differently from my pedal-assist 2 wheel electric bike but I am getting the hang of it. I wish I had it already back when I had a 4 year old grandson to occupy during the school closure for covid. He is 6 now and likes the adventure.
The best time to get a Bunch Bike is when the kids were younger. The 2nd best time is today!
Thanks for sharing Joan, I hope you guys have lots of fun adventures together!
-Aaron @ Bunch
Absolutely life changing for our family. With three little ones and only one car in our family, the BunchBike has offered me much more independence and a fun way to get around town. We love it!
So great to hear Suzie! My family of 4 is also a 1 car family and I couldn’t imagine life without our Bunch Bike! Freedom to get out, freedom from the car and wild gas prices… I love it! - Aaron @ Bunch
Love this bike! So much safer than carrying kids in a regular bike seat. Very well made and rides so smoothly.
And having them up front is a better experience because you can actually see and talk to your kids while you ride!
Thanks for sharing Kim, glad you guys are loving the bike! - Aaron @ Bunch
Fun bike, well made. Had a small issue with the bike that other companies might have dismissed, but Kyle and the people at Bunch Bikes were very responsive and worked hard to fix the issue. Highly recommend.
We're not always perfect... and when we aren't we work like crazy to make sure our customers are taken care of.
I'm glad we were able to get the bike working to your expectation Kevin! - Aaron @ Bunch
From my initial research, anticipation, delivery, customer support and riding experience it has all been a positive experience and i can highly recommend this company and the bunch bike original. It's been part of a big positive lifestyle change for me and my family.
Thanks for sharing Michaela! We strive to exceed customer expectations in everything that we do, and I'm delighted to hear that that was the case for your experience. - Aaron @ Bunch
This is a great way for me to spend time with my son(3yrs). He looks forward to his bunch bike ride. We get to explore different parts of our neighborhood and town. I like getting to interact with my son and be active outside to get some vitamin D.
Customer service is great. There is also a teacher discount! I live in Denton, so I was able to test ride a bike before purchasing. I love the bike and this is a wonderful company that cares about their employees. If you are on the fence, then go for it!
Hi Bettye, it was great meeting you and we are so thankful to have another customer in our hometown! Thanks for being a part of helping the Bunch Bikes lifestyle catch on in Denton, TX! - Aaron @ Bunch
I have a child with Down Syndrome. My family loves to be physically active but one parent was always left out because she can't ride a bike yet. I decided to purchase this bike not only for her but also for the small at home daycare center that I run out of my home. It is probably one of the best purchases I have ever made! We ride up to school, the neighborhood playground, and throughout my neighborhood. Everyone stops and asks where we purchased!
I was a little hesitant if I could pedal all of the weight. I have never tried an electric bike before but bunch bikes makes this super easy. Even with 4 toddlers in the basket, I am able to use the pedal assist and it feels like I am on flat ground the entire ride! I have only had the bike a little over a week and already put 25 miles on it! The kids beg me to take them out for a spin daily! My husband just ordered an electric bike for himself so that he can keep up with us through the neighborhood!
Wow Kimberly, it's so great to hear how the bike is bringing your family closer together now that you can all get out at the same time! I shared your review with our team this morning so they could see the difference they are making in our customers' lives. Have fun! - Aaron @ Bunch Bikes
We bought our Bunch Bike to travel the San Diego streets with a two year old and two adults. In addition to arriving at our destination much more quickly than via stroller, we can keep up with the Garbage Trucks now. We spent our first trike morning following the city trucks from the safety of the bike lane for two hours.
Wow, so fun! Toddler TV on the Bunch Bike! Glad you guys are enjoying the rides! - Aaron @ Bunch Bikes