Ask Our Experts

A free, low-stress way to connect with our experienced family biking team and get your questions answered

Got questions?

Will my kids fit? How about my dogs, my teens, my spouse - or my goat?

Trike pros and cons. Is it hard to ride? Where can I park it? How do I get it serviced?

Can I ride safely with a baby? What works best for riders with mobility needs? Which model makes sense?

We're here for it!

A cargo bike is a big decision - with lots of little details to work out.

Our experienced family biking team can help you compare options, plan your bike life and get your questions answered.

We love our bikes - but we're here to help you find the right fit for your family, Bunch or otherwise.

No stress, no obligation. Just a fun and easy way to learn more!

Got questions?

Will my kids fit? How about my dogs, my teens, my spouse - or my goat?

Trike pros and cons. Is it hard to ride? Where can I park it? How do I get it serviced?

Can I ride safely with a baby? What works best for riders with mobility needs? Which model makes sense?

We're here for it!

A cargo bike is a big decision - with lots of little details to work out.

Our experienced family biking team can help you compare options, plan your bike life and get your questions answered.

We love our bikes - but we're here to help you find the right fit for your family, Bunch or otherwise.

No stress, no obligation. Just a fun and easy way to learn more!

What They Say

"This call helped me figure out exactly what we needed - and what we didn't need. So helpful, way better than heading down the rabbit hole online."

"This was amazing, you answered ALL my questions and I had a lot! It helps so much to talk to someone who is using the bike every day."

"Wow. Saved so much money with a custom bundle. Your team really goes above and beyond!"

"I reached out while researching a cargo bike. I felt like they were more interested in helping me as a person than selling me a bike. Amazing."

Meet Our Experts

Your family biking consultants - here to answer your questions, find the right fit and help you plan your bike life!

Lelac

I came to family biking with zero bike experience or confidence. I just wanted a better way to get around with my kids. Almost 20,000 miles later - it's fun to connect with other families on that journey!

Sarah

We live in snowy Edmonton, Canada with 4 kids, including some nontypical needs. We got a cargo bike instead of a second car then eventually switched to two cargo bikes - one Bunch, one Urban Arrow. Totally life changing!

Lydia

My two dogs, Tarus and Red, are our official K9 product testers! My favorite part of the job is making the bike experience special for all the great doggos out in the Bunch fam.

Need something different?

Just let us know! You can request a different time or a different format - or just share your questions and comments. We'll get back to you within one business day!