Reviews

Bunch Bikes is changing the lives of families across the country and the reviews speak for themselves.  See what real Bunch Bike owners are saying about our bikes!

Based on 344 reviews
95%
(326)
4%
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(1)
Excellent customer service, great biking experience

I test rode a Bunch Bike four years before I purchased one and my only regret is not buying one sooner. The bike itself is great. What impresses me most about Bunch is their customer service.

I do the big grocery shop, tree hauls from garden store and recycling runs with ease – faster than I did with a truck.

The bike takes some practice to ride to become proficient at handling cambered roads and turns. I also found that my 33kg dog requires more than one anchor point to keep her secure the cargo box. I live in a dense, urban area and I am satisfied with the ability to lock up the bike even on crowded bike racks. I would recommend, the rear wheel lock and alarm system to any potential buyer concerned about security.

I love the extra battery I bought. I can get to my regional park with gardening gear (70kg) across 24km on two batteries.

Car Replacer

Finally invested in a cargo bike this summer after talking about it for 5+ years. After riding 2 wheel options in Europe, I was nervous about getting a trike, but I’m so happy I went with a Bunch. I bought it to transport our dogs, but have found myself using it for everything. After about a month, I’ve replaced all my around town car trips with this bike. The Bunch team was great to work with and added many cute additions after I mentioned our dogs in the order notes. It arrived fully built and charger and hit the road 5 mins after unboxing. So far, on our local roads, it’s been handling fine at ~15mph. My gf rides in the box and has mentioned it’s a bit bumpy, but part of that could be our roads. The dogs like to chase bikes more than ride in them, but we’re training them to enjoy sitting in it and it’s improving. It is such a mood boost to run errands on, listening to reggae and getting plenty of smiles/comments from neighbors, other pedestrians, and even people in cars. If you’re teetering on whether to invest in one or not, I recommend doing it.

Opening doors for mom and 3 daughters

My girls and I adore our bunch bike. I was hesitant at first given the cost but I was determined to find a way to transport my 3 young children as a single mom (NOT relying on our minivan). The 12-month interest free financing cinched the deal for me. I live in the suburbs of Chicago so we've got limited months to use this and we're making the most of it! Since receiving our bike in April, we've racked up close to 300 miles! We use the bike to commute to/from school each day and to explore new trails/destinations on the weekends. The product is high quality as is the customer service. They really want their customers to be happy. My kids are 1, 3, 4.5 years old. I was worried I'd only have a few years for it to be relevant but a local owner reassured me her 10 year old still willingly rides in it. If you enjoy spending time outdoors and "exploring," I highly recommend!

'This is great, we're so glad to get to be your family's minivan! I think what you're saying is true for most folks - it's a big investment for 'just' a bike but very practical if you are using it to get around daily - and enjoying those weekend adventures too. Way to go on hitting 300 miles, and thank you so much for taking the time to share your experience. Here's to many more years of bike adventures as your kids grow!'

- Aaron @ Bunch Bikes CEO

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4.1 Series
Sandra Krupski
SO MUCH FUN and Excellent Customer Service!

My disabled daughter and I have been having a great time exploring our neighborhood and local bike trail on our new Bunch bike. The entire process of ordering, delivery, and customer service has been seamless. I especially appreciate that adaptive equipment is included in the price. The investment has been worth it!!

This is wonderful, I'm so glad to see you and your daughter are out having a great time together! Providing adaptive equipment is part of our commitment to making family bike rides more accessible. Thank you for taking the time to share your experience. Wishing you an awesome summer of adventures together!

- Aaron @ Bunch Bikes CEO

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4.1 Series
Brittany Fisher Frank
Accessible Cargo ETrike

We love our bunch bike! After researching and testing etrikes I quickly started looking at cargo bikes. We ended up ordering my bunch bike within 24 hours and have been using it every day since it arrived!

As a mother with paralysis I love the ability to cycle with my atrophied legs and be able to sit up high and get my children outdoors. From school carpool lane to the splash pad it’s perfect for my small family and even picking up friends. 110% sastisfaction!

This is great to hear, we're so glad to get to serve as your family's wheels! This is what we're all about - making biking more accessible for folks with a wide range of mobility needs. Thank you for taking time to share your experience with other families too!

- Aaron @ Bunch Bikes CEO

Fun, Fantastic, Phenomenal

That's great to hear, thank you for taking the time to share - wishing you many happy rides with your pup!

- Aaron - Bunch Bikes CEO

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4.1 Series
Chloe Brennan
Our New Favorite Summer Activity

I've been riding my 4 and 5 year old around town like CRAZY. They are absolutely obsessed with our new bunch bike and so am I. We've been using it daily. It's our new favorite thing to do.

Not only that but the team at Bunch Bikes has been incredible to work with. They helped me pick out the best accessories for my family and the specific activity we like to do. Super responsive to any questions I have about the bike.

Wow Chloe, great to hear you are having so much fun with your kids - and using the bike daily. There's no better way to get out and enjoy the sunshine! Glad our team could help you get underway - that's why we're here!

- Aaron - Bunch Bikes CEO

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4.1 Series
Jen Bert
Sheer joy on wheels!

A Bunch bike is simply an investment into joy on wheels! Riding it puts me into such a good mood, which rubs off onto my four young kiddos, making ordinary excursions into such amazing outings. I love knowing that every mile we ride is one less mile of wear and tear on my car and that perhaps one day we will be riding enough to help decrease the our carbon footprint. In the meanwhile, we have the support from one of the best companies I've ever had the privilege of interacting with - and don't even get me started with the Bunch family community!!! Come join us!!!

It's a special honor to serve our repeat customers. Thank you so much for trusting us to take care of your family - and thank you for all you do to help spread the joy of family biking!

Aaron - Bunch Bikes CEO

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The Original 3.0 - Electric Cargo Bike For Families (Older Model)
Graham
Sell Your Car

Benefits:
-I can watch my child, and can easily attend to their needs
-I can go door to door, or door to play park without having to walk long distance through a car park with my little one
-My little one can't use the strange shape of the car door to prevent getting in, and more ergonomic lift in/out
-My kid loves to get in the bike, can't say the same for the car
-Don't need to worry about exhaust fumes from the vehicle entering the passenger cabin
-I don't get to work tired, needing to wake up
-Plenty of space for all the little's stuff
-Cheap insurance, cheap fuel, no registration
-Parking is much easier
-Much better on ice than the car - lower mass/speed make stopping easier and safer
-Vastly more cost effective in any metric that a private car

Drawbacks
-Lots of people want to ask questions about it
-The disk brakes occasionally screech when used because I use the bike in all weathers

Wow - you've really summed it up here. We oughta frame this one! It's true, car vs. bike is a no brainer when kids are involved. Thank you for taking the time to share exactly why!
PS Those squeakable brakes are one important reason for the Bunch Bike 4 round of upgrades. If they start to bug you, let us know and we'll hook you up with the retrofit kit!
- Aaron @ Bunch Bikes CEO

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The Preschool 3.0 - Electric Cargo Bike for up to 6 Kids (Older Model)
Pilot Park Preschool
Best purchase ever!

I run an in-home nature-based preschool in Minnesota and having the preschool Bunch Bike is amazing! We can travel farther and faster than ever before. The children ask to ride in it every day. We got it in December and lucky for us it has been a mild winter so far and we didn't have to wait until Spring to use it. I highly recommend it to anyone.

Wow Tamara, that's great to hear! I'm so glad your preschoolers are loving their outdoor adventures - even in winter. Makes me wish we had a program like yours when my kids were in preschool! Thanks for taking the time to share - and spreading the word for other educators.

- Aaron - Bunch Bikes CEO

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3.1 Series
Scott Melenbrink
Even more fun than the sum of the specs

Before buying I was really caught up with all of the numbers associated with an e-bike like torque and wattage. In particular there were a few big hills by my house that I was really worried about. But after having had it for a few weeks I see now that I probably wasn't focusing on the right things. The fact is that it is just plain fun to ride. We aren't frankly a big cycling family and we've certainly never had an e-bike. The whole package is just a joy to use. The kids and dog love riding it, but I think my wife and I enjoy driving it even more.

Random notes:
- For what it's worth, the bike did great on all of those hills I was worried about. I never came close to getting "stuck" like I was afraid might happen. You just keep gearing down until it's easy. This is admittedly not fun if you're on a road where traffic can't pass you.
- The trike-configuration took some getting used to, but I now don't notice it at all. The different leaning is just second nature.
- I was really caught up with theoretical top speeds before buying which in hindsight was silly. _It's a bike_. If you want to go faster, just pedal more.
- With that said, on flat ground with no load and barely pedaling, I would say that is very easy to go as fast as I felt comfortable on about level 3 assist. That was around 18-20 mph.
- The giant box the bike comes in is rad. We turned it into a small playhouse in the backyard.

Hi Scott,

This was an amazingly detailed write up, thanks for sharing!

On reason that we aren't tech heavy on our website is that we know the biggest benefit is the joy of riding with your kids up in front where you can talk and laugh with them and share fun family experiences together.

If you want super high-end racing bike specs and top speeds, etc. the Bunch Bike might not be the bike for you. But if you want one to ride daily with the kids around your city, I can't think of a better way to do it.

Welcome to the Bunch Fam!

- Aaron @ Bunch Bikes CEO

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3.1 Series
Cody Collins

Our team members that have been assigned the bunch bikes have enjoyed using them, the bike make getting around our campus much easier.

Hey Cody, thank you so much for sharing your feedback. We love to see the corporate world 'walk the walk' on sustainability and mobility! It's great to see all the different ways and places that a cargo bike can replace a car - or a golf cart, or a Gator - for getting things done.

- Aaron @ Bunch Bikes CEO

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The K9 3.0 - Electric Cargo Bike For Dogs (Older Model)
Jeff Alvis
Bike is great for us and service even better

We purchased this bike after a brain injury limited my wife’s ability to ride on her own. Bunch talked me thru options, providing excellent pre- and post-sale service. I appreciate the focus on inclusion for people with special needs.

We have been enjoying it for about six weeks and are very happy. She and I can easily ride with our 60 pound pooch. And, it’s a hit with the grandkids.

Glad we found the “bucket bike” and their team.

Wow Jeff, that is great to hear - I'm so glad you are back to enjoying the bike life together. That's what our inclusion program is all about! Hope you have many happy rides together over the holiday season.

- Aaron - Bunch Bikes CEO

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The K9 3.0 - Electric Cargo Bike For Dogs (Older Model)
David Mullen
Lelac is the best!

Lelac went out of her way to make our shipping of my bunch bike perfect and smooth and quick. The shippers took horrible care of the bike and she made everything perfect for us and replied to all emails promptly and really cared that I got my trike. I have stage 4 cancer so stress is the opposite of what I need in my life and she made everything stressless. She was very help. I love my bunch. Only wish I would have gotten the mesh to put my drink in it and snacks. Since I have to drink water constantly I wish I would have ordered the mesh holder. I recommend for myself the mesh than the cup holder so my son and I can keep or goodies in it. I’ll have to order when I feel better. Thank you Lelac and Bunch!!

Hey David, thank you for sharing this - it's an honor to be able to support your family and help you get out and about with your son. I know you probably have your hands full handling the medical - I'm glad our team could help make your bike life stress free!

- Aaron - Bunch Bikes CEO

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3.1 Series
Katherine Cotter
So much fun!

I love my bunch bike! I use it to take my 3 boys around! They love to ride in it and it is so much easier than loading them up in the car. If you are on the fence you should definitely do it!

Hey Katherine, this is great to hear. It's true, not having to wrestle the kids into car seats is one of the best bike life advantages! Thank you so much for taking time to share your experience with other folks who are still early in the process. It's a big decision and a big investment so hearing from other families who are living the Bunch life helps a ton!

- Aaron - Bunch Bikes CEO

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3.1 Series
Laura S.
Overall definitely worth it, even if my bank account questions the price

If your life is walkable, but every walk is doubled in length of time because of kids, this bike is game changer. The bike is perfect if you multiple children under the age 8-10. It's great for going to a friend's house on the far side of town and for school drop offs. Time wise for myself, its about the same time for me to bike alone comfortably on a non electric bike when the bunch bike cargo is loaded up with 3+ kids and going a safe/comfortable speed with precious cargo. I definitely prefer it over using a traditional trailer with kids. It's a super fun and easy way to get around with the bunch bike. I wish we had gotten it sooner.

Hey Laura, thank you so much for taking time to share - sounds like you and your kids are getting a lot of daily use and fun together! We know the bike is a big investment, we hope the value it brings makes it worthwhile for your family, now and in the long term. Definitely an upgrade over the trailer!

- Aaron @ Bunch Bikes CEO

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3.1 Series
Ryan Day
Bunch made it easy for us to love cycling again

When our daughter outgrew her one-wheel tag-a-long bike, we were stuck without a good option for biking, and that was a sad time. Problem-solving for her needs took a long time and we ended up picking Bunch Bikes over all the local options in our area (Portland, Oregon). Bunch had the configuration we were looking for and were super helpful in getting what we need. We are back to cycling as a family again and loving it. Thank you, Bunch, for your inclusion program!

Hey Ryan, that is great to hear. 'We are back to cycling as a family again' is the best review we could ever get - that's the vision and purpose of our inclusion program! We're here to make bike rides more accessible for kids with a wide range of needs. Thank you so much for taking the time to let us know. Glad you have many happy rides together ahead of you!

- Aaron - Bunch Bikes CEO

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3.1 Series
Brooke Bernold
Life Changer

Almost 400 miles in a month of use. We love our Bunch. We use our Bunch daily for school drop/pick up, play dates, park visits, grocery shopping, cargo moving, date night with the hubby. You name it, we bunch it. We were already a very dedicated bike family, but the Bunch is just so easy to use and pile in that it has made us even more bike-y!

Hi Brooke, WOW! 400 miles in the first month might be a record. Quite an accomplishment! It's a special honor to be able to add something valuable to the lives of families who are already biking - but need an option that's bigger, more flexible or just plain easier. I'm so glad you're loving your 'even more bike-y' bunch life!

- Aaron @ Bunch Bikes CEO

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The Preschool 3.0 - Electric Cargo Bike for up to 6 Kids (Older Model)
Danny Francis
Best Cargo eBike to transport kids

Due to a medical condition, I cannot operate a car, so this is my car, and I praise God for it. For the first time in my life, I can bring my kids places and do errands for the family.

I got the 6-seater, but I would recommend getting the 4-seater. I didn’t realize that the weight limit would restrict having 6 kids sitting in it, unless they are all small. The extra space is nice, but in my assessment, not worth the price jump. Still a great purchase though!

Hi Danny, this is great to hear. Being able to get your kids around by bike is great - I'm so glad it's bringing your family the freedom you hoped for. You're right though, six big kids would be an overload even in the preschool!

- Aaron - Bunch Bikes CEO

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3.1 Series
Kate Connelly
Great bike, but wasn't right for us!

The customer service was incredible, as I'm sure every review says! We already had one longtail electric cargo bike, and wanted to see about adding this to our collection for a second bike. I sometimes feel unsteady on the longtail, and was intrigued by being able to throw more crap in the bucket, and by the stability of a trike. It WAS way more stable at low speeds, but I actually felt more stable on my longtail at high speeds. We go longer distances where we live (ie 4-5mi one way to school), and it is really hilly (not Bay Area, but a lot of up and down). We like to go a little faster (I'd say 12-20mph). For us, the Bunch just wasn't the right fit. It was much slower than our longtail, so on family rides, someone tailed behind. It also really struggled on hills in comparison to the longtail, which makes sense! More weight. I thought I'd be able to fit way more junk, but I actually realized I can fit the same amount if not more on my longtail, and it involves about the same amount of thinking/planning about where to put stuff. Great bike but not the right fit for everyone!

Hi Kate, thank you so much for taking the time to share your honest feedback. We think it's incredibly helpful for other families to get to think through the pros and cons. It's not going to be the right fit for everybody!
This is exactly why we offer that 14 day return policy - we were glad to refund your purchase and find your (former) bike a new home. We're here to help folks find the right bike for their families. Even when that right fit isn't a Bunch Bike!

- Aaron - Bunch Bikes CEO

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The K9 3.1
Lynn Rinehart
The best dog cargo bike!

With our new K-9 Bunch Bike we are able to transport our two golden retrievers all over our bike friendly city. Everyone loves to see the dogs in their new ride, it brings a smile to everyone who sees them. Our 7 year old grandson loves the rides too. The best purchase of 2023 for us. Thanks bunch bike!

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3.1 Series
Andrew Cummings
Life changer!

I have a 3 year old and a dog that’s 10 (but still going strong). Got this a month ago and it has changed our life. We have a 7 month old too and got the toddler seat and will get him in there soon too. I’m quite confident that in 30 years if someone asks me: If there was one product purchase that you’d call the best, what would be be? Hands down I’ll say the Bunch Bike.

Hey Andrew, thank you so much for taking the time to write. What a fantastic review! We're proud to be your favorite purchase and part of a great new routine for your family.

- Aaron - Bunch Bikes CEO

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3.1 Series
REH
Everyone loves this so much!

The kids and I love this so much! It works so well with a newborn and 2 older kids. It's a good thing the baby will be out of the carseat soon, my oldest is almost out of leg room. But they don't care - they want to go on bike rides every day!

Love this so much! So glad to see you getting your life done on the bunch bike, baby included!

- Aaron @ Bunch Bikes CEO

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3.1 Series
Janet Howe
Best purchase!

We absolutely love our new Bunch Bike!

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The K9 3.0 - Electric Cargo Bike For Dogs (Older Model)
DONNA Madden
easy to ride somewhere else

I've only ridden my bike about 1000' since I got it last month. Actually I haven't ridden it at all this month. Impulse buying :(

Hi Donna,

Thank you for sharing your honest feedback and I'm so sorry you're having trouble finding a safe place to ride. Slow streets and safe infrastructure are so important for making the bike life more accessible - even to folks who aren't confident 'road warriors.' I know you were hoping to be able to make it to your local beach boardwalk - if there's anything we can do to help you feel more confident on the route, we're here for it!

- Aaron - Bunch Bikes CEO