Reviews

Bunch Bikes is changing the lives of families across the country and the reviews speak for themselves.  See what real Bunch Bike owners are saying about our bikes!

Based on 327 reviews
95%
(310)
4%
(12)
1%
(4)
0%
(0)
0%
(1)
Best Cargo eBike to transport kids

Due to a medical condition, I cannot operate a car, so this is my car, and I praise God for it. For the first time in my life, I can bring my kids places and do errands for the family.

I got the 6-seater, but I would recommend getting the 4-seater. I didn’t realize that the weight limit would restrict having 6 kids sitting in it, unless they are all small. The extra space is nice, but in my assessment, not worth the price jump. Still a great purchase though!

Great bike, but wasn't right for us!

The customer service was incredible, as I'm sure every review says! We already had one longtail electric cargo bike, and wanted to see about adding this to our collection for a second bike. I sometimes feel unsteady on the longtail, and was intrigued by being able to throw more crap in the bucket, and by the stability of a trike. It WAS way more stable at low speeds, but I actually felt more stable on my longtail at high speeds. We go longer distances where we live (ie 4-5mi one way to school), and it is really hilly (not Bay Area, but a lot of up and down). We like to go a little faster (I'd say 12-20mph). For us, the Bunch just wasn't the right fit. It was much slower than our longtail, so on family rides, someone tailed behind. It also really struggled on hills in comparison to the longtail, which makes sense! More weight. I thought I'd be able to fit way more junk, but I actually realized I can fit the same amount if not more on my longtail, and it involves about the same amount of thinking/planning about where to put stuff. Great bike but not the right fit for everyone!

L
The K9 3.1
Lynn Rinehart
The best dog cargo bike!

With our new K-9 Bunch Bike we are able to transport our two golden retrievers all over our bike friendly city. Everyone loves to see the dogs in their new ride, it brings a smile to everyone who sees them. Our 7 year old grandson loves the rides too. The best purchase of 2023 for us. Thanks bunch bike!

Life changer!

I have a 3 year old and a dog that’s 10 (but still going strong). Got this a month ago and it has changed our life. We have a 7 month old too and got the toddler seat and will get him in there soon too. I’m quite confident that in 30 years if someone asks me: If there was one product purchase that you’d call the best, what would be be? Hands down I’ll say the Bunch Bike.

D
The K9 3.1
Diane Stahl
We LOVE our K9 Bunch Bike

My boys and I love everything about our new bike. We have been taking daily rides on our local bike path. We definitely get lots of stares and questions about the bike. It’s the best purchase I’ve ever made.

Hi Diane,

I never get tired of hearing customers say 'this is the best purchase I've ever made'. I'm so glad to hear that you are getting the value and joy from the bike that you expected. Your experience is not unique, the bike is a real head-turner and new Bunch Bike owners often find themselves getting asked lots of questions!

- Aaron - Bunch Bikes CEO

Everyone loves this so much!

The kids and I love this so much! It works so well with a newborn and 2 older kids. It's a good thing the baby will be out of the carseat soon, my oldest is almost out of leg room. But they don't care - they want to go on bike rides every day!

Love this so much! So glad to see you getting your life done on the bunch bike, baby included!

- Aaron @ Bunch Bikes CEO

Best purchase!

We absolutely love our new Bunch Bike!

easy to ride somewhere else

I've only ridden my bike about 1000' since I got it last month. Actually I haven't ridden it at all this month. Impulse buying :(

Hi Donna,

Thank you for sharing your honest feedback and I'm so sorry you're having trouble finding a safe place to ride. Slow streets and safe infrastructure are so important for making the bike life more accessible - even to folks who aren't confident 'road warriors.' I know you were hoping to be able to make it to your local beach boardwalk - if there's anything we can do to help you feel more confident on the route, we're here for it!

- Aaron - Bunch Bikes CEO

Best Bike on the Planet!!

This bike is amazing! If you are a bike “purist” this is not for you, however, if you enjoy a relaxing ride with your favorite companion then you need this bike in your life! It is so versatile and built extremely well! I am impressed with the quality of parts and the engineering that went into the design and build. Now thats the bike review. This company is one of the best companies I have ever dealt with! They are extremely helpful and accommodating! You will not be sorry purchasing a bunch bike!

Hi Jeremiah,

I wouldn't consider myself a bike 'purist' either. I just wanted an alternative to car transportation as our family grew (kids and dogs both!). The Bunch Bike has been such a practical and joyful addition to our family life the last 6 years, I can't imagine doing it any other way.

So glad you've had a great experience with us and with your bike.

- Aaron - Bunch Bike CEO

Absolutely the best decision I ever made!

We sold one of our cars and invested in a bunch bike. Our weekend adventures are so much fun! Our tiny humans and fur babies LOOOOVE IT! Especially where we live in Colorado there are trails for days and plenty of places to explore. If you are thinking about it I HIGHLY recommend!

Hi Katie,

Thanks for sharing... I'm so glad to hear that you guys are loving the bike so much. My family has explored so many more corners of our city with our Bunch Bike than we ever would have without. I hope you guys make years of memories with your bike :)

- Aaron - Bunch Bikes CEO

We love it

It's a ton of fun. It's a great alternative to a minivan for our family when we're going anywhere within a 5-10 miles - which is a lot in our city. We're constantly going to street festivals that we didn't go to before because we didn't want to deal with traffic and parking. The electric assist provides plenty of power, even with two kids and an adult in the basket. Customer service has been great as well. We strongly recommend getting one.

Hey Adam,

Our family owns a minivan (mainly for driving out of town to visit family). It collects dust most days though, because our Bunch Bike is our minivan and we can get 99% of our daily life done in the bike. My van has been in the shop for repairs this week, and we haven't missed it! Glad support has been great, we always try to blow our customers away with our service!

- Aaron - Bunch Bikes CEO

overall good product, kids love it

One of the few cargo bikes on the market that can comfortably carry 3 or more kids.
It's wonderful at low speeds because of the stability of the 3-wheel build. And kids are in front so you can talk to them and see them.
Customer service from the company is TOP NOTCH.
Having a throttle is extremely helpful.
Hydraulic brakes are good.
Step through frame design is comfortable for a wide height range.

Downsides:
-not the best at high speeds (e.g. 15+ mph), doesn't feel super stable.
-if you turn fast, or weight is unevenly distributed, concern for tipping the bike.
-a bumpy ride for the passengers, you have to go quite slowly over bumps in the road, and getting seat cushions for the kids is helpful.

Overall if I was looking to transport 1-2 kids at high speed or for long distances often, I would look for a different product.
But for 3 kids, and going at a leisurely pace, this product is wonderful. It has effectively replaced one of our cars.

Thanks VCM!

I think that's a good summary of the pros/cons. Bunch Bikes are not for racing, and top speed is going to be between 15-18mph depending on the rider's level of comfort. The trade off of the 3-wheel design is being able to haul A LOT of kids/stuff/gear/etc.

I always recommend people watch this video with tips on how to turn the bike safely, as the handling is definitely different than a normal bicycle: https://www.youtube.com/watch?v=ePuOqpNBehA

Thanks for taking the time to leave your honest feedback for others to learn from!

- Aaron - Bunch Bikes CEO

2 Bunches!

We run a licensed childcare program for 12 and just got our second Cargo Bike!!
Now our whole crew can go on learning adventures.
We got our first one in 2019 and it’s in amazing shape, customer service is great and we couldn’t wait to have the opportunity for a second one!
The newer model rides higher but both are comfortable, feel safe & secure with a load of kids.

Hi Stacie!

I'm so glad to hear your bike from 4 years ago is holding up well and that you were able to add a 2nd to your school's fleet! I had a dream 6 years ago when I saw Kindergartens in Europe going to parks and adventures by bike and am so happy to see schools like yours now doing the same thing in the U.S.

- Aaron - Bunch Bikes CEO

Worth it!!

You can buy a much more expensive carbon bike that fits one or you can bunch everyone together in this one. The actual bicycle functions are great and I am an unofficial spokesperson wherever I go. Every family I run into at the park wants one and they should! No complaints at all.

Hi Michael,

Thanks for spreading the good word while you are out and about. I know it can be hard to ride without attracting a lot of attention! We're here for you if you ever need anything, just let us know!

- Aaron - Bunch Bikes CEO

Best Purchase

We thought about getting a cargo/family bike for over a year. Even after we tried a Bunch bike we weren’t sure if we could justify the price — would we get enough use out of it? Was our town bike friendly enough? When we thought about purchasing a second a car we decided to buy the Bunch bike instead. We knew it would allow us to be more active and that it would be better for the environment but what we didn’t anticipate is how much our entire family LOVES riding the bike. It turns daily tasks into a fun adventure and is an instant mood lifter. The kids being in the Bunch instead of a trailer behind me allows me to engage with them during the entire ride. They also have such a good vantage point to look around. We used the rain cover in the winter to keep the kids a bit warmer, the sun cover for shade, and we definitely recommend the seat cushions for a more comfortable ride. We are so happy with our purchase!

Hey Jessica,

You said it better than I could, but this review sums up my experience Bunch Biking with my kids over the last 6 years. Always a mood lifter and never any regrets about taking the bike instead of the car (we've never owned a 2nd one, and don't ever plan to). I'm so glad that it's working out for you guys!

- Aaron - Bunch Bikes CEO

We are a bike family now!

So happy with our Bunch bike for so many reasons. Customer service is the BEST. Their inclusion program is wonderful. This bike has changed the way our family enjoys the outdoors! I look forward to school drop off and pick up, park trips are easier than ever and my two littles can go with their sister and I nearly anywhere on our bikes now. So special!

Hi Jessie,

I can't imagine our family's life without our Bunch Bike, it's how we do everything! Inclusion is at the heart of what we do and we want to make our bikes accessible to as many people as possible! I'm so happy to hear how the bike has become a part of your life!

- Aaron - Bunch Bikes CEO

Amazing Bike

This bike has been a total game changer for my small in home daycare. We can get places quicker, go further to different parks, see more trails, discover more around us, and so much more. We have been loving our bunch bike! Customer Service is OUTSTANDING! I’ve never experienced better customer service anywhere else. I’d give everything 100 stars if I could!

Thanks for sharing Kelly!

I'm so glad to hear that the bike is enabling your kids to have so many enriching experiences! Our customer service team is the best, I am very appreciative of the work that they do to take such good care of our customers.

- Aaron - Bunch Bikes CEO

J
Tektro Front Brake Kit
Julie matrat
3 years of bunch happiness

Still using our bike 4+ times a week, still the kids favorite means of transportation. They love that they can "see". We have used our bike extensively since 2020 and it's holding well!

Maintaining mobility through pregnancy and parenthood

I did not get this trike a moment too soon! I've been a urban bike commuter for over ten years and giving up the bike during my first pregnancy and not being able to ride with my daughter for a year was one of the toughest sacrifices to my mental and physical well-being at the time.
Just when it was getting too uncomfortable to stay on my bike this time around my Bunch trike came and I'm so thankful to still be on the road. I want to promote upright electric trikes like Bunch to anyone facing mobility issues. It's a game changer.
One minor issue I'm still working on is with this pregnancy I am expecting twins and unfortunately the rain cover doesn't zip down completely with two infant seats installed. I'll have to trouble shoot this one. But considering this bike is the difference between me having the independence to go to the grocery store or not it's a minor issue.
I also highly recommend including the cafe lock when purchasing. It can be difficult to find a suitable spot to lock the trike up to, so the cafe lock offers great peace of mind when running errands.

Hi Rachel,

I'm so glad to hear that the Bunch Bike has made it feasible to bring the joy of biking back into your life. I too have been a bike commuter for about 10 years, and I don't think I could have kept it up when we had kids if it were not for our Bunch Bike.

I know Lelac is already working with you on a workaround for the rain cover and infant seats, but thanks to yours and others' feeddback it's something we're working on improving on the next version of the rain cover.

Aaron - Bunch Bikes CEO

Getting me out of the house with my dogs

I was getting bored with the walking in the neighborhood. Dogs LOVE the car, but I wanted to have some FUN with the girls. I am building up to longer distances. I had my 21 year old daughter riding with one small dog and an 85lb lab. Fun was had by all, we could not stop laughing. Plenty of stares and smiles. Only problem I have is trying to ride without them to farmer's market. Absolutely perfect!

Hi Lorna,

So fun, thanks for sharing your experience! The Bunch Bikes is definitely a head turner, and a great way to ride around town with your pets in a way that you can be active and enjoy being outside.

Aaron - Bunch Bikes CEO

Wonderful car replacement for local activities!

We absolutely love our Bunch Bike, and so do our kids. They prefer it for going to school or playdates over a car ride and it's been a really great way to meet more of our community as well since everyone is curious about the bike.

We had been nervous about how well our family would take to it considering the cost, but when viewed as a car replacement it's been really incredible - and economical!

Hey Kevin!

The Bunch Bike is definitely an investment, but it's allowed our family to never own a 2nd car, and we barely use the one that we do have. Doing daily school drop offs, trips to the park, pool, library, cafes etc. has more than paid for itself over time.

So glad you guys are loving your new Bunch lifestyle!

- Aaron - Bunch Bikes CEO

almost

Bike was advertised as big enough to fit my two large dogs, but it's sardines in a can. They are both handicapped, and have difficulty turning after entry, which means I have to lift 100 lb dog over the side and place him in the box. Very problematic. I wonder if side entry wouldn't work better for dogs? Otherwise I like the bike, but I currently have to take them out one at a time. Sigh. jt

Hey Jeff,

I really appreciate your candid feedback, that's how we get new ideas about how to improve our bikes.

My personal experience with the K9 has been with my two 80 pound labs who fit the bike comfortably and I haven't experienced the same problem of them not being able to turn around, but I could see how that might be an issue with handicapped 100 pound dogs. Side entry is a good idea though and something we'll consider for future designs.

- Aaron - Bunch Bikes CEO

Best purchase of the year

We were a little nervous to make such a big purchase not knowing if the bike would live up to our expectations. After using our new bike a few times we are in love! The bike has been perfect for adventures with our baby. I love that this bike gives us the opportunity to have an experience together where we can talk with our baby as we bike and she’s not stuck in a trailer behind us. The Bunch rides well and has a nice battery life. Would recommend the bike with 5 stars!!

Hi Julie,

I'm so glad to hear that the bike worked out for you guys, but even if it hadn't our return policy is great and we would have taken the bike back at no charge or hassle to you.

Having the kids in front is a total game changer and perfect for making years of memories and sharing the joy of family biking together!

- Aaron - Bunch Bikes CEO

Amazing Bike

This is one of the best purchases that we have made as a family. It is a wonderful and fun way to run errands around town and visit our family.

Hi Alex,

I never get tired of hearing customers say that the Bunch Bike is one of the best things they have ever purchased. It validates the hard work that we put into the product and the customer experience. So glad you guys are enjoying the bike!

- Aaron - Bunch Bikes CEO

C
Preschool Panel Replacement Kit, Box 2
Corey England
Bunch made everything right

The preschooler bike we ordered didn’t have all parts available when we bought it. So they sent out the original. Then when the parts were available they shipped the Preschool parts to a bike shop for upgrade. They went out of their way to make it right! We were very impressed! Excellent service!!

Hey Corey,

Sometimes we have to get creative, but we always start from the perspective of 'what would our customers want if we were in their shoes?' That's our north star, and so we go above and beyond in making sure that each customer experience is a great one, even if it means thinking outside the box like in your case.

I'm glad you were happy with how our team took care of you!

- Aaron - Bunch Bikes CEO