I really didn't know what to expect when Christi told me she was buying a Bunch Bike to take our big puppy with us on bike rides. I thought it would be a great way to promote our business but I had no idea how much fun or how easy it would be to ride!
We read the manual and watched the videos, and then started out taking turns with about 60 pounds of weight in front. We found that the more weight in the cargo box, the easier it was to ride while slowly increasing to a power assist of 2. Luckily our puppy weighs almost 125 pounds, so once he was on board and accustomed to the new experience, he provided enough weight to make me feel comfortable.
The power is so much stronger than I expected and I have not taken it over 15 miles an hour yet, and that has been at level 3 power assist. I will work my way up very slowly to level 5.
The bike easily handles all three of us at the same time, without any difference in speed or performance. Very impressive! The Bunch team also was great to work with getting our logo custom wrapped and installed.
I can't express enough how much this bike has blown away our expectations, both in looks and performance. Even more impressive is the customer service we have received from Bunch Bike, specifically Lelac Almagor. We had so many questions when we first started looking at buying the K9 model, that we must have emailed Lelac dozens of times. She was so responsive to our questions, helped source colored accessories to match our logo colors and even helped us find high tech Bluetooth helmets with turn signals!
The purchase process was a a great experience. The bike looks and performs beyond our expectations, and we 100% recommend a Bunch Bike experience to anyone interested in an electric cargo bike.