Receiving Your New Bunch Bike

You'll soon be the proud owner of a new Bunch Bike, and we are so excited for you!

 

To prepare you for what happens next, here is some important information about what to expect for your bike delivery.

Shipping Times

Delivery times vary depending on where you live, so use our map below to get a shipping estimate for your area.

Reference your shipping confirmation email for real-time tracking details and updates.

 

Plan Ahead

Our cargo bikes ship 100% fully assembled via LTL freight. Here are some things to be prepared for:

 

  1. The freight carrier will call you at the phone number listed on your order to schedule an appointment day/time to deliver your bike. They will not deliver without making contact with you first, and your signature is required upon delivery.


  2. The freight companies try their best to deliver in the planned window, but delays sometimes happen. Plan to arrange for extra time to be home to receive your bike, just in case. It may take the driver up to 30 minutes to unload your bike once arriving.


  3. The bike will arrive in an extra large box on a 8' x 4' pallet. Be prepared to dispose of large amounts of cardboard packaging, as well as the wooden pallet. The truck company will not take the pallet (try contracting a local pallet recycler or your city's bulk waste removal).


  4. If you notice any shipping damage to the package or bike, go ahead and accept delivery and sign for the shipment. Then contact Bunch Bikes and our customer experience team will get you taken care of ASAP.

Bunch Bikes Shipping Box

Gear Up

We know you are going to want to get riding as soon as possible. Before you jump on your bike for the first time, make sure you have a couple of key items in your possession:

 

Bike Lock: Invest in a high-quality bike lock to protect your new cargo bike. And then make sure to use it every time you are out and about!

Kryptonite New York Fahgettaboudit Chain Lock - Bunch Bikes

Sold out

Sold out
Kryptonite New York Fahgettaboudit Chain Lock - Bunch Bikes

Sold out

Bike Helmets:  It's essential that all adults and kids riding on the bike have their noggins protected. Here are some we recommend:

Kryptonite New York Fahgettaboudit Chain Lock - Bunch Bikes

Sold out
Kryptonite New York Fahgettaboudit Chain Lock - Bunch Bikes

Sold out
Kryptonite New York Fahgettaboudit Chain Lock - Bunch Bikes

Sold out

Shipping Questions?

We're here to help!

 

Our customer experience team is available Monday through Friday, from 8 a.m. - 4 p.m. CT.

 

Give us a call or text at 940-432-3974 or email info@bunchbike.com